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Transfer your number to Virgin

If you have become attached to your number, don't worry - Virgin make the process of transferring it onto your new mobile painless and fast. Simply contact the network your number is currently with and request a 'PAC code', then give this to Virgin customer services once you have your new phone. To learn more, read our helpful number porting page.

About Virgin

Virgin Mobile initially started with a joint venture between Virgin and T-Mobile in 1999, however in 2004 Virgin bought T-mobile's shares to become the 100% owner of Virgin Mobile. In 2006 Virgin was purchased by NTL. Virgin Mobile are now the UK's most successful virtual network operator and offer a wide range of products and services.

They have achieved many awards, such as winning best customer service award for six years running at the mobile choice awards.

Virgin Mobile, do their very best to give people what they want. They concentrate on finding fresh ways to make our service better than everyone else's: more value, more honesty, more help, more fun.

You can read Virgin's Network Terms and Conditions here.

Virgin Coverage

Virgin covers over 99% of the UK population. With £2m being spent on network expansion every working day and with network congestion at its lowest level ever, it gets you through first time, more of the time.

If you want to see a detailed map of coverage in the parts of the country that matter to you, please use the Virgin Coverage Checker.

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Call Charges
Which Tariff Do I Want?
Full Pricing Information
Money-saving Extras

Virgin Call Charges

These are some of the standard costs for phone usage. The table below lists a selection the cost of calls you make when you have used all the inclusive value that comes with your chosen Virgin tariff. To see full call charges information please select 'Full Pricing Information' above.

First 5 minutes of calls each day to a Virgin Mobile	15p per minute
Each minute after that to a Virgin Mobile	5p per minute
Text messages to Virgin phones	3p per message
Voicemail retrieval (provided you've got some airtime left)	Free
Text messages to other UK networks and BT landlines	10p per message
Calls to other UK networks	35p per minute
Picture messages to all UK networks	30p per message
Video calls to Virgin phones	30p per minute
Video calls to other UK networks	50p per minute

Which Tariff Do I Want?

Virgin has made choosing a tariff simple by offering a limited number of packages for both 12 and 18 month contracts. The packages offered are very varied so they cater to everyone's phone needs. Most of the tariffs will come with a free phone, and there is a large selection of phones to choose from. Its simple to decide the tariff package that will suite you, just decide how many minutes and texts you would like and then pick a tariff that is similar to what you want.

All Virgins contracts are really flexible as they can be changed to one of the same value or higher, any month you choose.

12 Month Contracts

Online tariffs	Monthly Cost	Minutes	Texts
Virgin £20	£20	100	200
Virgin £25 Texter	£25	200	500
Virgin £25	£25	300	300
Virgin £30	£30	400	600
Virgin £40	£40	500	1000
Virgin £50	£50	700	50

18 Month Contracts

Online tariffs	Monthly Cost	Minutes	Texts
Virgin £20	£20	150	150
Virgin £25 Texter	£25	150	750
Virgin £25	£25	300	300
Virgin £30	£35	600	600
Virgin £40	£40	750	750

Full Pricing Information

To view Virgin's full list of prices for call charges in further detail, see Virgin tariff guide.

Money-saving Extras

As a Virgin Mobile customer you can get more rewards, more discounts and more special treatment. For example Virgin is offering discounts off your next phone when you spend a certain amount on phone bills. So when you become a Virgin Mobile customer sign up to their customer account page and discover more.

3p texts
Free voicemail

3p Texts to all Virgin Mobile Phones

Virgin wants you to stay in contact with all your family and friends, this is why they offer texts for ONLY 3p to all Virgin Mobile customers in the UK at any time. This is the cheapest rate going, so get texting!

Free Voicemail

Why should you need to pay to listen to your own voicemail? With Virgin mobile you can listen to your voicemails, anywhere in the UK, at any time for absolutely FREE! No other network offers that.

Our top Virgin deals

- FREE Samsung E250
- Plus 450 Minutes
- Plus 450 Texts
- Only £30.00 per month!
- FREE Nokia Silver 6300
- Plus 450 Minutes
- Plus 450 Texts
- Only £30.00 per month!

- FREE Sony Ericsson W580i
- Plus 450 Minutes
- Plus 450 Texts
- Only £30.00 per month!
- FREE Samsung Pink U600
- Plus 450 Minutes
- Plus 450 Texts
- Only £30.00 per month!