Handsets that have been sent out as new to our customers, but returned under the 14 day money-back guarantee. Once returned they are fully inspected, tested and reboxed by qualified Carphone Warehouse engineers, then resold as "clearance". Sometimes clearance handsets are brand new items that we have excess stock of.
Clearance handsets will come in a different box to the original handset and may contain only a handset, battery and user manual. Other accessories (memory cards, headsets etc) are not guaranteed to be included but in many cases are. It is possible that the box, manual or handset will not be in immaculate condition and may have some very minor marks or imperfections.
Yes - these handsets carry a full manufacturer's guarantee and are not excluded from the 14-day money-back guarantee.
Clearance handsets allow us to offer even better deals to you, whilst still maintaining the high level of quality you'd expect in a new handset.